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Avoid costly surprises with unlimited analysis packages

No word or message count caps here!

Do it yourself

Equip your analysts with a user friendly text analytics platform that enables them to quickly quantify themes and trends in masses of text from surveys, reviews, online conversations and transcripts.

Pricing based on number of data sources being analyzed

  • No word or message limit for included data source(s)
  • 3 user licenses
  • Dedicated account contact
  • Training and onboarding
  • Heartbeat charts
  • Data consulting services

Research services

Don’t have the time or resources to analyze all your qualitative text data? Let our expert research team do the heavy lifting for you. All you need to do is brief us on the project and supply the data.

Enjoy research support for a 50% premium on ‘Do it yourself’ pricing

  • 5 hours of research support per month
  • Insight ‘playbacks’ for each project
  • No word or message limit for included data source(s)
  • Dedicated account contact
  • Heartbeat charts
  • Data consulting services
Discover why users love Relative Insight
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A great boost to our understanding of social conversation and open-ended survey responses

The platform gives us a much more detailed understanding of social conversation than we previously had, and is much more advanced than traditional sentiment analysis. It’s also allowed us to properly analyse open-ended questions from surveys that previously we did not have enough resource to look at.
Gregory M | 
Senior Branch Research Manager
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Next level linguistic insight

Relative is giving our team the ability to supercharge the learnings we can garner from the gamut of text-based data at our disposal – much of which was largely moribund until we discovered Relative.
James B | 
Head of Insight
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The most useful tool I have from the most wonderful people

I love Relative Insight and regularly rave about the platform to anyone that will listen. I’ve used it on every pitch I’ve won in recent years, ever since I discovered what they offer, as the insight gleaned is both genuinely insightful and extremely fast – not to mention cheap! I love being able to show a client something they didn’t know about how their own brand speaks.
Tara A | 
Consulting Director
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Impressive technology. Unmatched service. Unlimited Value.

Relative Insight has been a fantastic company to work with. With endless open-end survey responses, we as an organization struggled to find a valuable solution. Relative Insight’s AI platform has allowed us to make data-driven decisions and weed through the clutter. The platform is extremely simple to use, and the customer service is unmatched.
Drew F | 
Senior Market Research Analyst
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Transformative impact on how we understand audiences and gather actionable insight

Relative Insight has transformed how we look at internal qualitative data to help understand, track and influence how people are feeling and what they are talking about. It’s incredibly simple and user-friendly to use, with a very well supported learning curve to quickly get up to speed and become relatively proficient.
Sam V | 
Senior Employee Experience Manager
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Finding insights hiding in plain sight

Relative Insight has become an essential resource for our research and has been an excellent partner from day one. Not only have they supported us as we’ve learned the technical aspects of the platform, they’ve also been great collaborators who’ve helped us take a more thoughtful and rewarding approach to how we approach each project.
Jim G | 
Director of Creative Strategy

Pricing FAQs

How does pricing based on the number of data sources work?

Upon subscribing to Relative Insight, you’ll specify the data source(s) you want to analyze. Pricing will depend on the number of connected data sources. For example, many customers choose to connect their survey and social listening platforms. You will be able to analyze an unlimited number of words or messages from the specified source(s). Connecting additional data sources will incur an additional charge.

How much do additional user licenses cost?

Have a big team? The more user licenses you need, the cheaper the cost per license will be. Request a quote for more details.

Are there any limits on the number of words or messages that can be analyzed?

We hate hidden costs! Unlike many other text analysis tools, we don’t charge on a per word or per message basis.

Do you offer monthly plans?

We do not offer monthly plans. Our minimum contract duration is one year.

How do research service packages work?

Research services packages provide customers with support in the analysis of data for their projects. Customers are expected to brief Relative Insight on the project and be available for feedback sessions on the project output. The output will be presented by our team in a playback session and made available to customers directly in the platform. A maximum of 5 hours of research support will be provided per month.

Complete your insights toolkit with AI text analytics